Refund Policy

You may request a refund for one-time coaching programs (such as the Discovery Session or Transformation Program) within 7 calendar days of purchase, provided no coaching sessions have been delivered and no digital materials have been accessed.

Fees for coaching sessions already delivered and digital materials already accessed are non-refundable. Partial refunds are available for unused sessions in multi-session packages as detailed below.

For multi-session programs, if you choose to discontinue before all sessions are used, you may request a partial refund. The refund will be pro-rated based on the number of unused sessions only.

You may cancel a Monthly Partnership at any time. Cancellation is effective at the end of your current billing period. No refunds are issued for unused sessions in partially completed monthly periods.

If you need to reschedule, please provide at least 24 hours’ notice. Missed sessions without proper notice are non-refundable. We’ll always work to accommodate reasonable rescheduling requests.

If you notice a duplicate or accidental charge on your account, contact us immediately. Verified duplicate or mistaken charges will be fully refunded.

To start a refund request, email contact@michaelmessenger.site or use the form on the Contact page. Please provide your name, program purchased, date of purchase, and reason for the request. We review and respond to refund requests within 5 business days.

Approved refunds are processed through Stripe. Funds typically appear in your account within 5-10 business days after approval, depending on your financial institution.

We ask that you contact us first to resolve any payment issues. If a chargeback is filed without prior contact and an eligible refund, access to coaching services may be suspended until resolved.